I’m afraid I made a horrible mistake and ticked off the best implant dentist in my whole city. I’ve been trying to take a practical approach to my treatment and visited several offices for consultations. Overall, I need to replace four missing teeth, have at least two crowns done, and perhaps a root canal. I also needed four fillings, but those are done now. Due to the extensiveness of my situation, I really wanted to hear what all the options were and make sure I was getting the right thing for me.
It came down to two different doctors. Both have good reputations, but their recommendations were different. The first one wanted me to get four independent implants and the second one wanted to do three, with two of them supporting a bridge. There were other differences in their plans, but that was the biggest difference, and it made a difference in costs, too. I’m trying to be practical about this, and both options seemed good, so I decided to go with the less expensive doctor. Well, I scheduled with him to start on the fillings and it was a horrible experience. He was really rough on me and I’ve now been back three times for adjustments. Each time I go back, he tells me it’s all in my head, but he makes some changes anyway. The last time, he told me he was done making adjustments- that if I wasn’t happy, there was nothing more he could do.
I don’t feel comfortable with him anymore and I don’t trust him to treat me well or do a good job on the more important work. However, I’m really afraid that I’ve upset who I think is the best implant dentist now. He knows I went to the other guy and he’s going to see that I’ve had those fillings done, which, by the way, are still not right. What’s the best way to approach the first doctor and ask him to take me back?
Yasmine E. – San Antonio, TX
It sounds like you’ve been through the wringer with the second doctor and it’s good that you’ve chosen to work with a different practice. It’s especially good that you discovered this before your dental implant procedure. You really want the best implant dentist possible. If that procedure is botched it could cause serious problems.
The good news is, it’s highly doubtful the first doctor has any ill feelings toward you. This kind of thing happens all the time. It’s very difficult for patients to know what they’re getting into until they’ve worked with a doctor. He knows this. In fact, he’ll probably be flattered (or very proud, at the least), that you’ve chosen to come back to him after seeing someone else.
Let him know why you chose the other doctor over him. There’s no reason why this doctor couldn’t do the treatment with the bridge as well, though he could have mentioned it in passing and then only done up the estimate to show the top choice. Don’t feel anxious about calling the office and going back. They’ll probably welcome you with open arms.
This blog is brought to you by Dr. Brad Hylan.