Do People Get Paid to Write Clear Choice Reviews?

I need to have a couple of dental implants done, and I’ve had a couple of consultations with a general dentist and an implant specialist. I keep eyeing the Clear Choice reviews, because their ads look so great. But, when I read what others are saying online about them, they’re all either five-star or one-star ratings. There seems to be no middle ground with the company. At first I assumed that the people who were rating the company poorly had high standards, or they didn’t have a firm understanding of dentistry. The more I look at it though, I have to wonder if the company is seeding their ratings with paid ones. There was a huge ordeal with other companies doing the same on Amazon recently, and the behavior of the positive reviewers seems to be fitting of someone who was compensated. I’d hate to pass up on receiving top-tier treatment if they’re legit, but if they aren’t… Has there been anything mentioned about whether Clear Choice reviews are legit?

Thanks,

Trevor in Illinois

Dear Trevor,

Yes, Amazon was recently caught up in a fake ratings scandal, though it wasn’t actually Amazon, the company. A third-party company, hired by independent sellers on the website,has been sued for fraudulent activity. At this time, however, there have not been any fraudulent Clear Choice reviews brought to light, so one would hope that the company has not stooped to that level.

With that said, the company has a reputation for providing one-size-fits-all dentistry. When it works, it’s fantastic. When it doesn’t, patients feel duped, misled, and they often wish they’d never heard of the place. A quick look at the current comments on sites like Yelp indicate that pushy sales tactics and difficulty obtaining refunds is also a large problem. In other words, it’s impossible to guarantee what your outcome will be if you choose to have your work done by one of their doctors, and it sounds like you’ll have a difficult time getting them to correct any issues if you’re unhappy.

If you feel good about one of the dental implant doctors you have already seen, it’s best to stick with someone you know and trust. If you’re still unsure about who you want to perform your work, by all means have a consultation, but leave your wallet at home and hold off on signing anything at the first visit.

This post is sponsored by Cleveland dentist Hylan Dental Care.