Tag Archives: Cleveland Clear Choice Reviews

Why I Backed Out of Clear Choice?

One woman’s experience with Clear Choice:

I was considering doing a dental implant procedure. I really wanted the best tooth replacement. However, my dentist indicated this procedure could take months. I saw an advertisement for Clear Choice. It talked about how much faster their procedure was. In fact, they said I could get it all over with in one day. That sounded appealing.

When I called, however, the sales tactic was pretty hard. While they gave me a price compatible with my dentists, they insisted I place a $1000 deposit down to hold that guaranteed price. Then I find out they expect me to remove healthy teeth in order to do their procedure. That worried me. I did some more research and discovered their procedure isn’t the “normal” dental implant procedure. Instead, Clear Choice does some kind of short-cut, which does save time, but will likely cost me in the long run–including some healthy teeth. No thanks.

Glad I did some more research.

Helen – Virginia

Clear Choice was Pushy and Immovable

I went for a consultation to Clear Choice after several months of trying to get my dentures tolerable. They quoted me $59,000. That’s a lot of money and I could get traditional dental implants for less than that. When I told them that they insisted I wasn’t factoring in bone grafting. That’s true, but only because I don’t need bone grafting. My existing bone structure is fine.

During their sales pitch, it became increasingly clear that dental implants were a better option for me than Clear Choice’s all-on-four procedure. I mentioned that but they weren’t willing to let me off the hook. They kept hammering away at me. I said if they’d consider coming down on the price, we might talk, but they were steadfast about that huge priced tag.

At one point, I just said I needed to go. As I stood up, they implied I was intentionally not caring about my teeth and tried to waste their time. That was it. I’ll never go back.

How to Spot the Difference Between Fake and Genuine Clear Choice Reviews

I’ve been trying to compare a bunch of Clear Choice reviews and testimonials from other local offices. I’m looking to be free of my upper denture after having it for about five years and I’m pretty sure I want to go the route of an implant-supported denture for stability and comfort. The next step comes in with trying to find the right dentist to do it and getting some estimates, but I’d rather not waste anybody’s time by going someplace that isn’t going to provide good care. I don’t know anyone who has had this procedure done, so I can’t get referrals from anyone, which means I’m more or less at the mercy of the net. The problem is, as I look over all these Clear Choice reviews, they’re all over the place. I can’t help but wonder if some of them are trumped up or fake. I know this happens on places like Amazon, but I don’t know if it has made its way into things like dentistry. Are there any things I can look for that may help me determine if something is valid?

Thank you,
Erin – Illinois

Dear Erin,

The reality is that Clear Choice reviews are going to be all over the place. Some people have good experiences, but when it goes bad, it goes really, really bad. This seems to be more because of their model than anything else. They do one main type of treatment and push it hard. Their sales techniques and cookie cutter methodology obviously can’t work for everyone.

Be sure to look at all dental implant and implant supported options. Don’t limit yourself to Clear Choice.

As far as spotting fake Clear Choice reviews (or any others for that matter), it’s really hard for people to tell. There are some computer programs that swear they can do it, but even those aren’t great. However, you may be able to identify them by looking out for the following:

1) Focus on people, not actions, or lots of generalizations. For example, if someone just keeps saying “I liked the dentist” repeatedly, it’s a red flag. Real testimonials tend to focus on the procedures performed and how they went. The person writing can tell you exactly what was good or bad, not just say “The dentist did a good job with my implant.”

2) We wary of large amounts of technical language. Testimonials that include things like the clinical names of teeth (bicuspid, first molar, etc.), those that use medical language to describe parts of the mouth (anterior, posterior, mesial, distal), or ones that sound like the info is coming from a manual (35% tooth whitening gel, fine polishing disc, etc.) Some patients are well informed and that’s great, but real patients don’t usually distinguish between different types of similar materials/ equipment and almost never use dental terminology to describe landmarks in their mouth. Use your own judgment with these.

3. No other reviews. If you’re on a platform where it’s common to have reviews of all sorts, like Yelp, be wary of the ones who never rate anything else or those who only give 5-star ratings to everyone.

4. Improbable or overexcited claims. For example, “THIS DENTIST IS AWESOME!!!” or “One visit with this dentist and all my dental problems were fixed.”

While there’s no fail-safe method for detecting fibs, these tips can help sort out the suspicious reviews.

This blog is brought to you by Dr. Brad Hylan.

Clear Choice’s Lack of Diversity Makes Me Uncomfortable

I had a Clear Choice consultation this week. I knew about their pressure tactics going into the meeting, so I was well prepared to hold them off. Why they’d want someone to sign and then and there is beyond me. This is an important medical decision that requires consideration. One thing I didn’t realize until I had the consult is that they seem to only do one procedure. It seems a little unlikely that everyone miraculously has the exact same problem when they go to Clear Choice. Do they only do the one procedure? If so, why?

Joe T. R. – Virginia

Joe,

I completely agree. When you’re making a big decision like replacing several teeth at once, you should always talk to more than one dentist. It’s life changing and a costly procedure, so it only makes sense to gather lots information from various sources before you begin.

As far as the Clear Choice reviews go, the company as a whole really is known for doing one thing and one thing only (aside from pressuring people to sign the contract).

Some might call them specialists, but others might point out that doing the same thing over and over again could indicate that they’re not treating people like individuals with unique needs. Cookie cutter practices or assembly line dentistry doesn’t do anyone any good, except for the people who practice that way. After all, what’s right for you may not be right for the person down the street. When you pair it with strong arm tactics to get you to commit to it right there and then, alarm bells would sound with most thoughtful people.

If you have a consultation with one or two more offices and they all suggest the same thing, then it probably is the best option for you. However, you should be looking for someone who listens to your particular cases needs, then gives you all your options, so you can make an informed decision on your treatment. Clear Choice reviews are all over the place in terms of patient satisfaction and the same procedure is performed nearly every single time. With all that practice on the same procedure, there reviews should be more consistent. That should set off alarm bells all its own.

This blog is brought to you by Dr. Brad Hylan.

Pre-paid Reading Clear Choice Reviews – Now What?

I did my homework and read a ton of Clear Choice reviews before going in to see them. Everything seemed to be on the up and up. So many of the reviews were positive. I saw a few bad ones, but no company always comes up aces, right? So, I go in and have my consultation, pretty much knowing that they’re going to ask me for a deposit to hold my spot because I had read all those Clear Choice reviews. I had financing lined up and felt good about it beforehand. I fully expected to go through with everything with them. But, then my sister suggested I go and see her dentist, just for a second opinion before I go through with anything. I ended up really liking what he had to say and decided to go with him instead. I called the other place and they told me they’d refund my deposit. I got the payment back and it’s $1,000 short. I have called a bunch of times and get no response. Now I’m looking online and I hear this is common- that the company really keeps the money. I can’t afford to go forward with treatment unless I get the full refund. What options do I have?

Thanks,

Meryl

Dear Meryl,

It’s always important to get a second opinion. Many patients find the dental implant options a dentist offers is superior to what they can get with Clear Choice.

There are a lot of Clear Choice reviews that talk about what you’re mentioning now. The company doesn’t seem to have any kind of policy publicly listed, so you’ll have to look at the documents you signed while you were there. If you signed something that said there was a $1,000 non-refundable deposit, it may well be difficult to get them to give that money back to you.

You may want to try to work your way up the chain and look for the number of an office manager or just visit the location where you had your appointment. Each location is independently owned and operated, so they have a lot of leeway in how they operate and the corporate office may not be of much use to you.

If these tactics fail, you can file a complaint with the Better Business Bureau. Again, though, if you signed an agreement saying you knew that the money was non-refundable, the BBB is probably going to side with them. They don’t have any ability to force a refund, but sometimes pressure from an outside source can encourage companies to do the right thing. Since you say that other testimonials mention this, it’s pretty clear that they don’t respond to negative reviews, either, but it wouldn’t hurt to warn potential future customers as well.

This blog is brought to you by Dr. Brad Hylan.

 

Why I Backed Out Of Clear Choice

I saw this commercial for teeth in a day and decided to go see what Clear Choice had to offer. I had in mind what I already needed. I have a few teeth that need implants and a bridge that needs replacing. My front teeth are perfectly healthy, though I’m considering whitening them. When I get there, they have a very slick presentation that impressed me. Unfortunately, when I moved to the one on one presentation I wasn’t too thrilled. They actually wanted me to extract all my teeth, even the healthy ones and then do their all-on-four procedure. I walked out. Why extract healthy teeth? Do you think I made the right decision?

Sherry D. – Michigan

Sherry,

I absolutely think you made the right decision. Like you said, why in the world would you extract perfectly happy teeth? Often I hear this about Clear Choice. They push this one procedure, which requires you to lose teeth that were fine. No thank you.

Bottom line, don’t get pushed into something you don’t need, no matter how slick the presentation.

You’ll be much better off just getting implants where you need them and replacing your bridge. You’ll find the implants are just like having your own natural teeth back. You can eat, drink, brush, and floss normally.

You mentioned the possibility of whitening your teeth. If that’s something you’re seriously considering, make sure you do it BEFORE you get your implants or replace your bridge. This way the dentist can match your replacement teeth with your bright new smile from the whitening.

This blog is brought to you by Dr. Brad Hylan.

Were We Discriminated Against Based On Appearance at Clear Choice?

We went to a Clear Choice for a scan. They had us fill out paperwork, including financial. We waited for a while. Eventually a woman came out and said we didn’t need this procedure and it’s really expensive. We hadn’t even had an examination. How could they determine what we didn’t need?  I think we were discriminated against. We came straight from work and were a little worse for wear. We work blue collar jobs, so our clothes were pretty dirty.

August M. – Ohio

August,

My guess is that your credit was denied. It’s possible they decided, based on your appearance, they didn’t feel you could afford the services without the credit. However, I’m surprised they didn’t at least talk to you about the situation. It’s certainly not professional behavior.

Whenever you are turned down for credit you applied for, you are legally entitled to receive a credit report explaining the reasons for denial. I would ask Clear Choice to send you a letter indicating that you were turned down. You should be able to use that to get a free copy of your credit report.

This blog is brought to you by Dr. Brad Hylan.